MEET OUR CUSTOMERS
Committed to Great Customer Service

 

Here at Voyager we are always looking at ways to improve our service and our vehicles, that is why customer feedback plays a major role in what we do.

Mr Singh from Oldbury picked up his first taxi from us this week. Swapping his Mercedes Vito for our Ford Tourneo FX8.

We asked him several questions about his experience with us!

How did you hear about us?
Heard about Voyager previously & seen vehicles in my area.

Why have you chosen to purchase your vehicle from us?
Pricing was the best.

Was there anything you didn’t like about your previous vehicle?
No, would have kept it longer but a restriction on the age of our taxis has come in, in my area.

On a scale of 1-5 please rate (1 strongly disagree – 5 strongly agree)
I would recommend Voyager to other taxi drivers – 5
Helpfulness of staff – 5
Easy purchasing process – 5
Information on our vehicles is easy to find – 5

Is there anything you think we could improve on?
No

Mr Hussain from Nottingham has picked up his first vehicle from us this week after scrapping his TX2. His latest purchase comes in the form of our Vauxhall Vivaro VX8

We asked him a couple of questions about his experience with us!

How did you hear about us?
Word of mouth on the ranks in Nottingham.

Why have you chosen to purchase your vehicle from us?
Price and positive feedback from others.

On a scale of 1-5 please rate (1 strongly disagree – 5 strongly agree)
I would recommend Voyager to other taxi drivers – 5
Helpfulness of staff – 5
Easy purchasing process – 5
Information on vehicles is easy to find – 5

Is there anything you think we could improve on?
No, Neil has been great at every step of the way!

For more information about our vehicles call the friendly Voyager Team on 01270 256 670